Once Approved

once-approved-pm.jpgOnce your application is approved by the owner of the property our leasing specialists will contact you and advise you of the good news.
Upon your verbal acceptance of the property we will send you an email confirming in writing your approval and advising you that we will schedule an appointment for you to attend the office to sign all of the necessary tenancy documentation, including signing of lease agreements and bond lodgement form.
To secure the property we will also ask that you transfer the bond and first months rent into our bank account in the next twenty four (24) hours and we will provide you with the details to do so.
Once we have received your bond and first months rent cleared into our account we will contact you to advise you of receipt and make a time for all of the tenants that will be residing at the property to pop into our office and sign the abovementioned documentation we will also issue you with keys and any remotes for the property.
Our Leasing Specialist will provide you with a specialised 'Metro Welcome Pack' which contains a booklet detailing the following:

  • Important Numbers for Electricity, Gas & Water services
  • Your DEFT number and reference code so that you may pay your rent quickly and easily online
  • Information on Maintenance & Repairs including our exclusive maintenance email address & our emergency repair phone number
  • Property Managers email addresses & contact numbers
  • Tips for checking maintenance items (sometimes there's a quick fix for a maintenance issue, you just need the know-how)
  • Moving Home Checklists
  • Form for updating your contact details with us
  • Maintenance & Picture Hook request forms
  • Tips on renting a Brand New Home to ensure everything is ready for you upon moving in

At Metro we understand that moving can be a busy and stressful time and we like to make sure it's as easy and painless as possible and that's why we have our tried and tested 'Approved Tenant' process in place.

We know you'll love renting with Metro.