Testimonials

168 testimonials found - Page 1 of 17
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MERRYN A SEASONED PROFESSIONAL

Merryn Schmidt is a seasoned professional who managed the sale of two investment properties for me recently. My stress levels reduced when I responded to her calm, confident, personable approach;  excellent communication, regular updates and  clear directions.  Merryn’s experience and local market knowledge were invaluable in achieving better than expected results for the sale of the properties. I was looked after throughout the whole process and  would highly recommend her to you.

Tina Wilson
26/06/2018

GREAT SUPPORT AND TRUST IN HELEN

I would like to thank Helen for the wonderful support she gave me throughout the difficult and frustrating settlement process, which was due to the numerous building completion issues.

Helen kept constantly in touch with me by phone and email with information and updates throughout the whole process.

When I expressed upset and discouragement, she was quick to pick up the phone and give me re-assurance about the situation.

This made me feel very confident and happy about my choice of Metro for my property management.   

She has always been very warm and friendly and knowledgeable, and I felt I was in good hands.

Kathryn Love
08/06/2018

AMAZING LEASING AND COMMUNICATION FROM MANDY

A  very BIG THANK YOU to you for the leasing of my 2 properties. Everything was managed so professionally and I really appreciate the excellent service I received from you. Your communication with me was always detailed, thorough and with a friendly manor. Your patience and persistence finally found the rights tenants which was all done with ease. I look forward to future dealings with yourself and the team at Metro. Keep smiling your a STAR!!

Allison Rouvray
08/06/2018

ON TOP OF EVERYTHING

Thanks again Leah. Your'e always so on top of everything. 

I really appreciate it.

C. David
24/01/2018

NO HESITATION IN RECOMMENDING GEMMAH

The company that I work for needed to secure an apartment for me to work from for a while in Melbourne.  Gemmah helped the company find the right apartment and helped finalise everything smoothly.  I stayed in the apartment for 18 months and as issues inevitably arose, was pleased to find that Gemmah was always happy to help ensure that problems were resolved.  Although I fully appreciated that Gemmah was working primarily on behalf of the landlord, I felt that Gemmah struck a sophisticated balance in also satisfying my needs and in therefore ensuring that the landlord had a satisfied tenant.  Based on my experience, I have no hesitation in recommending Gemmah as an effective Property Manager.

M. Harker
21/01/2018

COMPLETE TRUST IN GEMMAH

If you are looking for a property management agent to manage your investment property in Melbourne I would strongly recommend the Metro Management Management. I have had two investments properties managed by Metro for the past eight years (I am selling now) and the service Metro provided has been exceptional. I particularly commend Gemmah Kinniff, Metro’s Property Manager, whose regular communication kept me up to date with the condition of my properties which was really useful as I do not live in Victoria. I had complete trust in Gemmah that she worked to get me the highest rental income possible. I would certainly use Metro again as my property manager in the future

K McCluskey
08/11/2017

A PLEASURE TO WORK WITH!

Rita Muriqi was appointed as Leasing Specialist by my property manger Metro when my tenant chose to end her lease. Rita immediately advertised on 5 different websites, organized a pre-vacate open for inspection out of which a number of applications were received and together we went through the applications to short list likely candidates.

Rita was great in supporting me to list the criteria for candidate selection, a pleasure to work with! With Rita doing the hard yards in contacting and vetting the paper work a new tenant took up the property within 3 weeks of the original tenant’s notice to end the lease.

I have owned the rental property for 17 years and this is the quickest re tenanting that has ever occurred. Rita’s efficiently, willingness to communicate and make the outcome happen, was excellent.

P. Spencer
30/08/2017

THANK YOU FOR YOUR ASSISTANCE

Hi Mandy,

Thank you for your assistance in the efficient leasing out of our unit, with virtually no delay in the old tenant leaving and the new tenant signing the lease and getting the keys etc.

Looking forward to continuing a mutually beneficial lease period.

Kind regards,

B & K Miller
28/08/2017

GENUINE & RELIABLE

Genuine and reliable is how I would describe my experience with Metro Property Management. In my experience the above qualities are hard to come by when it comes to dealing with real estate agencies.

However, Metro was quick to fix maintenance issues around our home if needed with absolute no hassle. They were accessible and easy to get a hold of and responded promptly to any queries I needed answering.

Jason Caughey and Sue Scott have been such a pleasure to deal with. "Down to earth", easy, genuine and reliable property managers that took the time to listen and care about the property needs of my young growing family. We are so appreciative of all their hard work and dedication.

C & T Fameitau
03/08/2017

THE BEST PROPERTY MANAGER

We have been tenants with Metro Property for just over two years now and were lucky enough to have Nicole as our Property Manager for the entire period. 

Nicole is by far the best property manager we've dealt with throughout our 8+ years of renting. She's friendly, approachable and easy to get in contact with. All of our questions were answered straight away and the minimal problems that we've had since living in the property have been dealt with promptly. 

She has treated us respectfully the whole time and made renting through Metro Property Management a very pleasant experience. Highly recommend renting through them. 

C. Manga
05/06/2017

168 testimonials found - Page 1 of 17
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